FAQs

FAQ

FREQUENTLY ASKED QUESTIONS

How to order?

Send us inquiry → Receive our quotation→ Negotiate details → Confirm the sample →Sign contract → Mass production→ Cargo ready → Delivery →Further cooperation

Can you do private label for the products I want?

Yes, we can do private label for you and customized packing.

Which shipping way is available and how to track?

By sea to your nearest port
By air to your nearest airport
By express (DHL,UPS,FEDEX,TNT,EMS)to your door
When your order shipping out, we will provide you a tracking no. then you can know clearly the status of the goods.

How does your factory do regarding quality control?

Quality is priority. Our people always attach great importance to quality.Controlling from the production beginning to the end.

What are the terms of payments?

We accept T/T, Western Union, alipay, etc.

Do you test on animals?

Our products are 100% cruelty-free. We never test products on animals.

Do you guarantee safe and secure delivery of products?

Yes, we always use high quality export packaging. We also use specialized hazard packing for dangerous goods and validated cold storage shippers for temperature sensitive items. Specialist packaging and non-standard packing requirements may incur an additional charge.